Frequently Asked Questions

We are based in Kalama, Cowlitz County, Washington. We pick up within about 30 miles of our office (Kalama, Longview, Kelso, Woodland, Castle Rock, Ridgefield, Cowlitz County, North Clark County). We drop off anywhere. Vancouver, Portland, Oregon, Idaho, California, or wherever you need to go. Call us and we will discuss the details. See our service area map for the pickup zone.

Yes. We are open 24 hours a day, 7 days a week for traffic breakdowns in Kalama, Cowlitz County, our pickup zone, and for travelers passing through.

We prioritize quick dispatch. Response time depends on your location and current call volume. When you call, we'll give you an honest ETA. In Kalama, Cowlitz County, and North Clark County we're often there in 20 to 30 minutes or less when we're not on another call.

Yes. We tow passenger cars, motorcycles, boats, trailers, motorhomes, and all commercial vehicles. We are WSP Inspected.

Yes. We provide jump starts, lock outs, tire changes, fuel delivery, and winching services in addition to towing.

Yes. We also work with AAA! When you call AAA for towing or roadside assistance in our area, they often send us, so you can also call us directly anytime.

Rates depend on distance, vehicle type (car vs semi vs RV), and sometimes time of day. There is typically a hookup fee plus mileage. When you call, we will ask where you are, where you want to go, and what vehicle you have. From that we give you a clear quote before we start. No hidden fees. No surprises at the end. We accept major credit cards and cash. If you have AAA or insurance covering the tow, bring your information and we can work with it.

We accept major credit cards and cash. For insurance or fleet billing, call us and we can discuss options.

Yes. J&B Towing is locally owned and operated in Kalama, Cowlitz County, and has been serving Kalama, Longview, Kelso, Woodland, Castle Rock, Ridgefield, Cowlitz County, North Clark County, and the region for many years. We base our trucks on River Ridge Ln in Kalama. Our team lives and works here. We serve both locals and travelers passing through. Learn more on our About page.

We handle vehicles in driveways, parking lots, roadside shoulders, and off road. If your car is in a tricky spot, tell us when you call and we will bring the right equipment. If you need to leave the vehicle and have it towed without you, we can do that too. We will need clear instructions on where to take it and how to reach you. We can also work with a repair shop or family member to coordinate.

Yes. We tow motorhomes, travel trailers, 5th wheels, and other recreational vehicles. We are WSP Inspected for heavy duty work and have the equipment to handle RVs safely. Whether you break down on I-5 or in a campground, we can recover and transport your rig. See our heavy duty towing page for more.

We use both. For cars and light trucks we choose based on your vehicle and the situation. Flatbeds are often better for lowered cars, all wheel drive, or when you want extra protection. Wheel lifts work well for standard cars and trucks. We strap everything down properly and get you where you need to go.

Yes. We do accident recovery and can tow your vehicle from the scene to a repair shop, your home, or wherever you need. We work with body shops and can coordinate with insurance when needed. Call us from the scene or have the responding officer call. We get there and handle it safely.

Yes. We pick up within about 30 miles of Kalama and drop off anywhere. We have taken vehicles to Idaho, Oregon, California, and points in between. Call us with your pickup and destination and we will give you a clear quote. No hidden fees.

We can work with insurance when your policy covers the tow. Bring your claim number and insurance information. We can provide documentation and work with your adjuster. For direct billing or specific requirements, call us and we will explain the process.

Your location (address or cross streets, mile marker if on the highway), where you want the vehicle taken, and what kind of vehicle it is. If you have AAA or insurance, have that information handy. We will ask a few questions and give you a quote and ETA.

Yes. We are open 24/7 every day of the year. Christmas, New Year's, Thanksgiving, weekends, middle of the night. If you break down, we are here. When you call, you reach our team.

Yes. We can tow motorcycles. We have the equipment to load and secure them properly. Call us with the make and model and we will bring the right setup. We get your bike to a shop or wherever you need it.

Yes. We tow boat trailers, utility trailers, and other towable equipment. If your truck breaks down with a trailer attached, we can recover both. We have heavy duty capability for larger rigs. Call and describe what you have and we will handle it.

Yes. We work with local businesses and fleets. We are the towing provider for ilani in Ridgefield and have other commercial accounts. Call us to discuss billing options, response expectations, and how we can support your operation. We can often set up terms that work for repeat or scheduled needs.

Wherever you need. A repair shop, dealership, your home, a storage lot, or another city or state. We pick up within about 30 miles of Kalama and drop off anywhere. You tell us the destination and we get it there. We can suggest reputable shops in the area if you are not sure where to go.